FREQUENTLY ASKED QUESTIONS
ORDER & PAYMENT
Select the product you like from our website’s product categories, choose your size and color options, and click the "Add to Cart" button. You can complete your order by proceeding to checkout from your cart.
Select the product you like from our website’s product categories, choose your size and color options, and click the "Add to Cart" button. You can complete your order by proceeding to checkout from your cart.
We offer various secure payment options: You can pay with credit cards such as Visa, MasterCard, and American Express, or make a fast and secure transaction via PayPal. We do not offer cash on delivery. All our payment methods are secure, ensuring the protection of your personal information. Additionally, installment payment options are available for some credit cards.
We offer various secure payment options: You can pay with credit cards such as Visa, MasterCard, and American Express, or make a fast and secure transaction via PayPal. We do not offer cash on delivery. All our payment methods are secure, ensuring the protection of your personal information. Additionally, installment payment options are available for some credit cards.
To cancel or change your order, it must not have been shipped yet. Please contact us as soon as possible at info@nodesignstore.com to proceed with cancellation or modification.
If your order has already been shipped, you may proceed with a return or exchange. For more information on returns and exchanges, please visit the "Return and Exchange Policy" section on our website.
To cancel or change your order, it must not have been shipped yet. Please contact us as soon as possible at info@nodesignstore.com to proceed with cancellation or modification.
If your order has already been shipped, you may proceed with a return or exchange. For more information on returns and exchanges, please visit the "Return and Exchange Policy" section on our website.
SHIPPING & DELIVERY
For orders within Türkiye, free shipping is offered for purchases of 2000₺ and above. Otherwise, the shipping fee is 200₺.
For orders within Türkiye, free shipping is offered for purchases of 2000₺ and above. Otherwise, the shipping fee is 200₺.
We deliver to Türkiye, Europe and many other countries. You can find detailed information about delivery areas and fees in the "Shipping Policy" section of our website.
We deliver to Türkiye, Europe and many other countries. You can find detailed information about delivery areas and fees in the "Shipping Policy" section of our website.
All orders are processed within 3 to 7 business days (excluding weekends and public holidays) from the date of receipt of the order confirmation email. You will be sent a notification when your order has been shipped.
All orders are processed within 3 to 7 business days (excluding weekends and public holidays) from the date of receipt of the order confirmation email. You will be sent a notification when your order has been shipped.
All orders are shipped from our warehouses in Turkey by MNG Cargo.
All orders are shipped from our warehouses in Turkey by MNG Cargo.
RETURNS & EXCHANGES
You can return your product within 14 days from the date of receipt, in its original packaging and unused. For the return process, please create your return request through our website. The refund will be made after the product reaches us. For more information about the return and exchange process, you can review our "Return and Exchange Policy" page.
You can return your product within 14 days from the date of receipt, in its original packaging and unused. For the return process, please create your return request through our website. The refund will be made after the product reaches us. For more information about the return and exchange process, you can review our "Return and Exchange Policy" page.
Yes, you can only exchange the size. You can request an exchange for products that are unused and in their original packaging within 14 days from the date you receive the product. The exchange will be made after the product reaches us. For more information about the exchange process, you can visit our "Return and Exchange Policy" page.
Yes, you can only exchange the size. You can request an exchange for products that are unused and in their original packaging within 14 days from the date you receive the product. The exchange will be made after the product reaches us. For more information about the exchange process, you can visit our "Return and Exchange Policy" page.
SIZE & PRODUCT INFORMATION
Each product page includes a size chart. You can use this chart to find the best size according to your body measurements.
Each product page includes a size chart. You can use this chart to find the best size according to your body measurements.
Each product page provides detailed fabric composition information. Care instructions for products are available on their washing labels, guiding you on proper washing, drying, and ironing methods.
Each product page provides detailed fabric composition information. Care instructions for products are available on their washing labels, guiding you on proper washing, drying, and ironing methods.
All our products are manufactured in Turkey under high-quality standards. Our products are completely original, designed, and carefully produced by our brand. We prioritize quality and aim to offer unique and stylish pieces.
All our products are manufactured in Turkey under high-quality standards. Our products are completely original, designed, and carefully produced by our brand. We prioritize quality and aim to offer unique and stylish pieces.
Our products consist of limited-edition collections. Each item is produced in a limited quantity and will not be restocked once sold out. To avoid missing out on your favorite piece, we recommend shopping early.
Our products consist of limited-edition collections. Each item is produced in a limited quantity and will not be restocked once sold out. To avoid missing out on your favorite piece, we recommend shopping early.
MEMBERSHIP & CAMPAIGNS
Yes, you can shop without creating an account. You can complete your purchase and payment as a guest.
Yes, you can shop without creating an account. You can complete your purchase and payment as a guest.
CONTACT & SUPPORT
You can reach us by sending an email to info@nodesignstore.com. We will get back to you as soon as possible regarding your questions and requests.
You can reach us by sending an email to info@nodesignstore.com. We will get back to you as soon as possible regarding your questions and requests.
Our customer service is available five days a week, from Monday to Friday, between 09:00 AM and 06:00 PM. We are closed on weekends. Feel free to contact us during working hours for any inquiries.
Our customer service is available five days a week, from Monday to Friday, between 09:00 AM and 06:00 PM. We are closed on weekends. Feel free to contact us during working hours for any inquiries.